We are always careful to provide our clients with accurate information.
Follow the guide lines provided below if you need information on FAQ. Please contact us for further information.
Fosca's Batik offers free international shipping..
We use the best international carriers.
All orders travel with insured shipments and deliveries generally take place within an estimated time of around 48 hours in Italy and 72 hours in Europe from the time the order is processed.
Fabbrika Kreativa cannot be held liable for any delays in delivery.
If you cannot find information regarding the status of the delivery, even through the tracking code that was provided to you via email, contact us and we will try to resolve the matter rapidly.
For further information, please check the PAYMENTS AND SHIPPING page.
The return or exchange of a product is always guaranteed, in the period of 45 days following the delivery date of the product.
For all information relating to the conditions applied, visit the RETURN AND EXCHANGE page.
In Fosca's Batik online shop, you can choose from various payment systems such as credit cards and debit cards through the STRIPE platform or via PAYPAL, using your account.
All available payment methods are protected by secure encryption systems certified by the owners.
If you are unable to complete a purchase due to errors or technical problems, first check the availability of funds on your electronic payment systems.
In any case, you can contact us by writing to info@foscasbatik.com or using bank transfer as a payment method.
We will undertake to notify you once we have received the credit on our account
For further information, please check PAYMENTS AND SHIPPING section.
To guarantee durability, the brilliance of the colours and the integrity of the fabrics, refer to the advice given on each card regarding product care (washing, drying, ironing).
However, we advise you to contact a laundry specialized in the care of fine cored fabrics.
All items in the Fosca's Batik collection meet the highest quality standards in relation to the materials used and the manufacturing processes.
Since they are artistic handcrafted creations, they are by their nature safe and respectful to health.
For more information, write to info@foscasbatik.com
